Refund and Cancellation Policy

1. Gifts are final

Gifts go to the organization you chose, usually right away. Because of that, gifts are final once made and we do not refund a gift because you changed your mind.

2. When we refund

Email support@fundmyclub.com within 30 days of the charge and we will refund the gift if:

• You were charged twice, or charged a different amount than you chose.
• Your card was used without your permission.
• The fundraiser was removed for breaking our Terms.
• We made an error.

We may also refund a gift at the organization's request. Refunds go back to the original payment method. Your bank may take 5 to 10 business days to show it.

3. Team merch

If your gift included merchandise that has already been made or shipped, a refund excludes the value of the merchandise and shipping shown on that gift level. If your team merch arrives damaged, defective or wrong, see our Shipping Policy. We replace it at no cost.

4. Monthly gifts

• Cancel any time using the link in any receipt, or by emailing support@fundmyclub.com.
• Canceling stops all future charges. We do not refund months already charged, except as section 2 says.
• Monthly gifts keep going after the fundraiser's deadline, until you cancel or until the end date shown at checkout if there is one. If the organizer or we end the fundraiser early or remove it, we stop future charges for it.

5. Chargebacks

Please contact us before disputing a charge with your bank. We can usually fix the problem faster.